The challenge
Customer onboarding in SaaS and technology businesses can become fragmented when account details, contract data, payment status, and compliance information sit in different systems. In the Netherlands, teams also need reliable records for local operations, cross-border customers, and internal reporting. When Stripe data is not connected to onboarding workflows, employees often copy information between tools, confirm the same details multiple times, and rely on spreadsheets to track progress. This slows activation, creates inconsistency, and makes it harder to capture sustainability or ESG-related onboarding data in a structured way.