Buyer question
How do I recover failed ERP integrations?
Failed SAP or NetSuite syncs should not wait for someone to notice an inbox. Detect the failure, propose a retry, require approval when policy says so, and execute the same connector with an audit trail.
The actual problem
Overnight sync failures surface in logs or email the next morning. Ownership is unclear. Retries are ad hoc scripts that nobody wants to run against production.
What to run instead
Use the failed-sync pattern: Monitor alert → wait or agent proposal → policy check → governed retry on the connector you already configured.
Measure time from failure to fix, and whether retries still happen as one-off scripts.